We work hard to ensure every user is satisfied with the service they receive from Kryblock. If you experience an issue with the platform or believe something isn’t functioning correctly, please open a ticket with our support team. For any damaged or malfunctioning feature, we may request a link and a screenshot so our team can review the issue and help you as quickly as possible.

Refunds are not available in the following situations:

• The system works correctly on your end, but the features don’t match what you expected or you assumed it would include something different.
• Your needs have changed and you no longer require the platform.
• You found another service you prefer.
• You no longer need a mining platform or service at this time.
• Kryblock’s features do not meet your expectations or are not as extensive as you thought.
• Your server or environment does not support the requirements needed to run the platform.
• You have already accessed or downloaded the system.

Refunds or returns for digital products will only be considered if:

• The platform is completely non-functional or does not match what was shown in the demo.
• You opened a support ticket but did not receive any response within 48 hours (2 business days).
• The product description was entirely misleading.

Our goal is to provide a reliable, secure, and trustworthy mining experience through Kryblock, and we’re always here to help if you run into any problems.